BPO CENTRE IN CHENNAI

BPO

Business process outsourcing is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.BPO is an acronym that stands for business process outsourcing. ... There are quite a few different tasks you can choose to outsource. These include accounts payable, customer/call center relations, document management, human resources (HR), payroll, and social media marketing. Outsourcing is different than automation.


Business process outsourcing (BPO) is the practice of contracting a specific work process or processes to an external service provider. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more.Business process outsourcing (BPO) is a type of outsourcing wherein a third-party service provider is employed to carry out one or more business functions in a company. The third party is responsible for carrying out all operations related to the business function.

Why do you see BPO as your Career

BPO has always been a career opportunity for me as you are exposed to a new field, wherein a person can develop the personality and communication skills. Apart from it, BPO is a well-diversified Industry.

Different Types of BPO Services

  • ITES. Information Technology Enabled Services is a type of BPO that handles IT solutions over the internet. 
  • KPO. 
  • Data Entry.
  • Customer Support
  • Mareketing.
  • Human Resources. 
  • Finance & Accounting.
  • Benefits.
BPO Collections Ltd are a debt collection agency and debt recovery company. As a debt collection company they specialise in collecting payments of debts owed by individuals or businesses. They collect debts on behalf of companies like the AA, Wonga, Talk Talk, Barclaycard, Littlewoods Finance, SKY and the like.Technologies such as cloud computing, business analytics software, social media platforms and process automation software are being used within BPO to enable businesses to lower costs and be more effective.BPO is also known as information technology enabled services (ITES).

Qualification required for BPO job

For a BPO job, the basic educational qualification is Intermediate or Plus 2, for a nontechnical voice based BPO category job. Good communication skills and knowledge, fluency and good accent and a presentable voice are a must.

BPO Career

Business Process Outsourcing (BPO) is one of the fastest growing sector. ... The work environment in the BPO sector is excellent and comes with good wages. The in-house personality development trainings, voice and accent trainings and six-sigma programs helps the employees in future too.Average TCS BPO Executive salary in India is ₹ 2.5 Lakhs for employees with less than 1 year of experience to 8 years. BPO Executive salary at TCS ranges between ₹ 1.2 Lakhs to ₹ 3.6 Lakhs.





Location: Chennai, Tamil Nadu, India

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